Terms and Conditions
Effective Date: April 01, 2025
By accessing and utilizing this website, you hereby consent to and accept the Terms and Conditions delineated herein. Should you dissent from any portion of these Terms, it is incumbent upon you to discontinue use of the website forthwith.
Upon submission of an order or remittance of payment, you affirm that you have perused, comprehended, and concurred to be legally obligated by these Terms and Conditions, which collectively constitute the comprehensive agreement between you and Pro-Assignments.com
Terms and Definitions
Within the context of this document:
- “Website,” “Company,” “We,” or “Our” shall denote Pro-Assignments.com.
- “Conditions” shall refer to the standard Terms and Conditions encapsulated herein, in conjunction with any supplementary terms mutually agreed upon in writing between the Customer and the Company.
- “Services” shall encompass the array of offerings provided by the Company pursuant to these Terms and Conditions.
- “Customer,” “Client,” “You,” or “Yours” shall signify the individual who initiates an order with the Company and whose payment has been duly accepted by the Company.
Our Services
Study Assistance
The Company’s provision of homework assistance and study materials is exclusively intended for informational and educational augmentation. These materials are not to be construed as replacements for homework, coursework, lectures, class requisites, assignments, or analogous materials. The Customer is expressly prohibited from asserting ownership of the materials received, as copyright remains with the Company. All study materials furnished are designated solely for research and reference purposes. The Company unequivocally repudiates any form of academic dishonesty and will neither knowingly participate in nor endorse such activities. Adherence to copyright statutes is scrupulously maintained, and the Customer is obligated to appropriately cite and attribute any text or concepts derived from the materials in their own work.
Website Content
Content authored or edited for website publication by freelance experts is transferred in full rights and ownership to the Company. Upon delivery, such content becomes the intellectual property of the Customer, who is vested with comprehensive rights to disseminate, publish, reproduce, or modify the content at their discretion.
Editing and Proofreading
The Company offers a meticulous review of documents supplied by the Customer, concentrating on revisions and recommendations pertinent to coherence, readability, and linguistic precision.
Copywriting
Promotional content, encompassing sales letters, articles, or other forms, is crafted by freelance experts who relinquish all rights and ownership of the Services to the Company. Upon delivery, copywriting materials become the intellectual property of the Customer, conferring upon them full rights to disseminate, publish, reproduce, or modify the content as they deem appropriate.
Verification Policy
To mitigate fraudulent transactions and ensure compliance with security measures, the Company may, at its sole discretion, require the Customer to undergo a verification process. Such verification may necessitate the Customer to confirm billing details or order-related information via telephone or written communication. The Company shall initiate the verification process within a period of two (2) hours following payment confirmation. In the event that the Customer fails to complete the verification process within a reasonable timeframe, defined as two (2) hours subsequent to payment confirmation, the Company reserves the right to delay the provision of the requested Services.
Ordering Policy
The Customer acknowledges and agrees to provide comprehensive and accurate instructions when placing an order, including, but not limited to, all necessary files, materials, and access credentials required for the successful completion of the requested Service. Should the Customer indicate an intention to submit additional materials following the order placement, the Company shall place the order on hold until such materials are received. The Company shall not be obligated to commence work on the order until all required documents have been provided. The Customer understands and accepts that any delays in the submission of required materials may directly impact the anticipated delivery timeline of the Service.
Furthermore, the Customer agrees to provide clear and non-contradictory instructions. Should any inconsistency or contradiction arise within the Customer’s instructions, the Company may, at its discretion, pause work on the order until the necessary clarifications have been obtained. The Company shall not be held responsible for any delays caused by the need to verify or rectify inconsistent instructions. Additionally, the Customer acknowledges that their failure to provide timely responses to the Company’s inquiries regarding order specifications may result in further delays, for which the Company shall not be liable.
If the completion of the requested Service requires access to specialized, obscure, or rare sources that are not publicly available, the Customer agrees to furnish such materials or provide the requisite access credentials within two (2) hours following payment confirmation. Failure to supply these materials in a timely manner may result in an extension of the delivery deadline, for which the Company assumes no liability.
Order Cancellation by the Customer
The Customer acknowledges that once an order is placed and payment is received, the Company allocates a freelance expert to commence work on the requested Service. Due to the specialized nature of the Services, refunds shall only be processed in accordance with the terms stipulated herein. The Company may, at its sole discretion, issue refunds or discounts in exceptional cases.
The Customer may cancel an order at any time prior to payment without incurring any financial obligation. If an order has been paid but an expert has not yet been assigned, the Company shall process a refund equivalent to eighty percent (80%) of the total amount paid. In instances where an order has been paid and an expert has already been assigned, the Customer shall be entitled to a refund of forty percent (40%) of the total amount paid upon cancellation.
Deadline Policies
Should the Customer agree to an extension of the deadline for the completion of the requested Service, the new deadline shall be considered final. Any subsequent delays shall be assessed in reference to this revised deadline.
If the Customer submits a revision request pursuant to the Free Revision Guarantee, the expert shall be afforded additional time to incorporate the requested changes. In such cases, the order shall not be deemed late, and the Money-Back Guarantee for late delivery shall not apply.
Payments and Balance
The fees applicable to the Services rendered by the Company are set forth on the Company’s official website. In the event that a Customer requests a service that falls outside the standard categories or seeks modifications that materially differ from the original instructions, the Company reserves the right to determine a custom rate for the Service at its sole discretion.
Customers are encouraged to make advance payments to secure the timely assignment of a freelance expert to their project. In instances where an advance payment has been made, but the Company is unable to assign an expert, the Customer shall be entitled to a full refund of the amount paid.
All refunds, whether full or partial, shall be processed through the same payment method used for the original transaction. For direct bank transfers or wire transfers, the Company shall provide a credit balance for future orders. Refunds shall be issued in strict accordance with the terms specified herein or at the Company’s discretion.
The Customer acknowledges that an expert shall only be assigned to their order after payment has been processed. Any delay in remitting payment after completing the order form and selecting a deadline may result in a postponement of the Service commencement. The deadline associated with the order shall only take effect once payment and all necessary order instructions have been received by the Company.
The Company may offer seasonal discounts, which shall apply on a per-order basis. Discounts may not be combined. Customers retain the right to accept or decline available discounts. The Company shall not issue refunds for unused discounts.
Customers may opt to top up their balance with the Company for use in future transactions. The balance may be applied in full or left unused at the Customer’s discretion. Refunds shall only be granted for unused top-up amounts; otherwise, the balance will be deemed non-refundable.
Service Completion and Delivery
Upon completion of the requested Service, the final materials will be transmitted to the customer’s registered email address. Additionally, the completed order will be accessible through the Customer’s Admin Panel on the website.
Should the Customer fail to receive the completed Service by the specified deadline, they are required to notify the Company promptly. The Company shall endeavor to resolve any technical issues and facilitate the timely delivery of the Service. The Company shall not be held liable for any delivery failures or delays attributable to the Customer’s email server, internet service provider, or other external factors beyond the Company’s control.
Our Guarantees
Money Back Guarantee
The Customer is obligated to furnish clear and precise instructions for their order. The Company pledges full collaboration with the Customer, who is expected to exercise due diligence to ensure the Service aligns with anticipated standards. Refund requests must be submitted in writing within seven days of Service delivery, either via email or through the Customer Admin Panel. Requests tendered beyond this timeframe will not be entertained. Refunds will be dispensed in accordance with these terms or at the Company’s discretion. In instances where a Service is rendered subsequent to the agreed deadline, the price will be recalibrated based on the revised deadline, and any applicable difference will be refunded. The Company shall not be held accountable for, nor will it grant refunds under, the following circumstances:
- The initial instructions provided by the Customer are incomplete or contradictory.
- The refund request is submitted after the seven-day period post-delivery has elapsed.
- The Customer fails to provide substantiating evidence.
- The Customer’s refusal to communicate regarding instructions results in significant delays in order delivery.
Authenticity Guarantee
Prior to the delivery of any service, the Company ensures that each project is executed with originality and conforms to the Customer’s explicit requirements. Rigorous evaluations are conducted to verify that the work is authentically tailored to individual needs. Should the Customer contend that the service provided lacks authenticity, the Company is committed to rectifying the matter. Customers may solicit a review by presenting evidence, such as independent reports or detailed feedback elucidating specific concerns. It is pertinent to note that standard expressions, commonly accepted practices, or requisite references will not impinge upon our authenticity assessment. Moreover, minor similarities detected due to software inaccuracies do not qualify for our Authenticity Guarantee. The Company’s determination regarding the final evaluation of the service’s authenticity shall be deemed conclusive.
Free Revision Guarantee
In the event that the Customer perceives the delivered Service to be deficient in quality or misaligned with the provided instructions, the Company offers a Free Revision Guarantee. The Customer is entitled to request revisions to address any discrepancies or areas of concern. Such requests must be submitted within a specified period following the delivery of the Service, as stipulated in the Company’s policies. The Company is committed to amending the work to ensure it meets the Customer’s expectations and adheres to the original instructions. This guarantee underscores the Company’s dedication to customer satisfaction and the provision of high-quality services.
Privacy and Security
The Company is committed to upholding the confidentiality of all personal data provided by the Customer. The Company shall not disclose such information to any third party, except where required by law or in instances necessary to address fraudulent transactions.
The customer is advised to consult the privacy policy for further information regarding the Company’s policies on data collection, storage, and security.
Third-Party Links
The Company’s website, representatives, or affiliates may provide links to external websites or resources. The inclusion of such links does not constitute an endorsement by the Company. The Company assumes no responsibility for the availability, accuracy, or reliability of external content and shall not be liable for any damages or losses arising from the Customer’s reliance on or use of third-party websites.
Prohibited Jurisdictions
The Company does not extend its Services to individuals or entities residing in, operating from, or affiliated with jurisdictions that are legally designated as restricted or prohibited. Such Prohibited Jurisdictions include, but are not limited to, England and Wales, the Republic of Ireland, the Commonwealth of Australia, New Zealand, Iran, North Korea, Syria, and Sudan.
By accessing and utilizing the Services offered by the Company, the Customer affirms that they are not a resident of, or acting on behalf of any individual or entity within, a Prohibited Jurisdiction. The Company reserves the right to deny service, cancel existing orders, or restrict access to the website for any individual or entity found to be in violation of this provision.
Limitation of Liability
The Company shall not be liable for any indirect, direct, special, punitive, incidental, or consequential damages arising from the use of the website or the Services provided. This encompasses, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses resulting from the inability to use the website or Services, unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party on the website, or any other matter relating to the website or Services.
Amendments
You acknowledge and agree that the Company reserves the right to modify these Terms and Conditions at any time. Such modifications shall become effective upon their posting on the website. It is incumbent upon you to review these Terms and Conditions periodically to apprise yourself of any updates or changes. Continued use of the website following the posting of modifications constitutes your acceptance of the revised Terms and Conditions.